Intelliact is a spin-off of ETH Zurich and, even after more than 25 years in business, has never lost its start-up ethos. Our goal is to help companies from a range of industries, including mechanical engineering, plant engineering and trade, generate added value from product data. Instead of relying on off-the-shelf solutions, we take things a step further and develop innovative, customised web solutions such as business productivity apps, B2B commerce applications and collaboration platforms with the best possible user experience.

No two days are the same. As part of our team, you will take responsibility for the operation and continuous development of our sophisticated, award-winning web applications. You will work closely with our customers and development partners and act as the interface to our internal engineering team.

With your reliable approach, you will establish efficient working methods and promote knowledge sharing within the team. Your direct contribution to the quality and efficiency of our systems will play an important role in customer satisfaction. This is also reflected in industry awards such as Best of Swiss Web: three awards in 2019, four in 2021, five in 2022, six in 2024 and seven in 2025.

Your workplace will be in the city of Zurich, just two minutes from Oerlikon railway station. Remote working and flexible working hours are possible.

Our four-step application process

1.) Tell us which of our reference projects impressed you most and how you would like to distribute your preferred workload across the week. Please provide this information in German.
2.) The first interview will take approximately 30 to 60 minutes. A self-assessment will be provided as preparation.
3.) The second interview will include a 120-minute assessment.
4.) The final terms and conditions will then be agreed.

Requirements

Experience in project management within a digital environment
Solid technical understanding of web applications
Strong customer and service orientation
Confident communication skills in German and English
Availability to distribute the workload across at least four days per week

You offer

Completed studies in computer science, information technology or a related field and several years of experience in solution architecture and implementation of IT projects.
Sound knowledge of software development and modern technology stacks (NodeJS, Typescript, React) and architecture according to the MACH principle.
Excellent communication and presentation skills.
Team-oriented personality with a strong ability to collaborate.
Solution-oriented thinking and the ability to solve complex problems.

Responsibilities

Managing expectations and facilitating communication with customers
Handling third-level support requests
Supporting applications throughout the entire development process
Ensuring quality and transparent communication throughout the development cycle
Working with agile, iterative development methods such as Scrum
Developing solution concepts and technical frameworks together with the engineering team

What We Offer

Flexibility that fits your life: Whether you are looking for a 60% or 100% position, we will work together to find a suitable model. Flexible working hours based on trust and a balanced combination of working from home and working on site are part of our established working culture.
Meaningful impact and innovation: Your work will help ensure the high level of quality that distinguishes our projects.
Your choice of hardware: Whether you prefer Mac, Windows or Linux, you can select the device that best suits your needs.
Excellent location: Our modern workplace is located in the city of Zurich, just two minutes on foot from Oerlikon railway station.
Strong team spirit: You can expect flat hierarchies and the innovative drive of an ETH spin-off. No matter how complex the challenge may be, you will always have dedicated contacts and a team that actively supports you whenever you need assistance.
The usual benefits: We offer five weeks of annual leave, a mobile phone subscription covering the whole of Europe, and complimentary coffee and snacks.

Your application

Are you ready to take the next step in your career and assume a key role in an exciting company? Send your application documents to Marco Egli.

Marco Egli will also be happy to answer any questions you may have. We look forward to hearing from you and shaping the future together.

Please note that we are only interested in direct applications. Enquiries from recruitment agencies will not be considered.

IT Project Manager & 3rd-Level Support: Custom Software, 60–100% (m/f/d)