Site Reliability Engineer / Software Developer (open to all genders, 60–100%)

Intelliact is a spin-off of ETH Zurich and, in over 25 years of operation, has never lost its startup ethos. Our goal: to help companies across various industries (including mechanical engineering, plant engineering, retail, etc.) generate added value from product data. Instead of relying on off-the-shelf solutions, we think one step ahead and develop innovative, custom web solutions (business productivity apps, B2B commerce, and collaboration) with the best possible user experience.

It’s never boring! As part of our team, you’ll be responsible for the operation and maintenance of our sophisticated, award-winning web applications. You’ll work independently, monitoring performance and availability. You’ll collaborate with the development team to optimize incident response and foster knowledge sharing. Your direct influence on the quality, stability, and efficiency of our systems will significantly contribute to customer satisfaction, which is also reflected in industry awards such as the Best of Swiss Web (2019: 3 awards, 2021: 4 awards, 2022: 5 awards, 2024: 6 awards, 2025: 7 awards).

Application Process in 4 Steps

1.) Application with resume and cover letter, stating which of our apps impressed you the most (in German)
2.) Initial interview, 30 to 60 minutes (with a self-assessment as preparation)
3.) Second interview, 120-minute assessment
4.) Finalizing the terms

Requirements

• Experience in system administration and knowledge of cloud infrastructure with a focus on resilience and scalability.
• Application development in TypeScript and PHP.
• Experience with methodological patterns for the backend and frontend of web applications.
• Handling incidents and postmortems: Ability to respond quickly and independently to issues, analyze the causes, and develop solutions to prevent similar problems in the future.
• Confident communicator in German and English.

Responsibilities

You are responsible for the operation and maintenance of sophisticated web applications. You monitor the performance and availability of our web applications in real time.

Incident Response. You respond to disruptions and outages, perform rapid root cause analysis (RCA), and create postmortems to learn from mistakes.

You work as part of the development team to design the codebase so that it can be deployed more easily and operated more reliably and efficiently.

Process Automation. You identify manual processes and automate them to increase efficiency and reduce human error.

Documentation and Knowledge Sharing. You create and maintain technical documentation and actively share your knowledge with the team to improve overall performance.

You take responsibility for the operation and monitoring of the system in accordance with the SLA.

What We Offer

• Flexibility that fits your life: Whether 60% or 100%—together we’ll find a model that works for you.
• Trust-based working hours (flexible schedule) and a healthy mix of remote and on-site work are part of our culture.
• Real impact & innovation: Your work ensures the stability that defines our projects.
• Hardware choice: Whether Mac, Windows, or Linux—choose the device that’s right for you.
• Prime location: Our modern workplace is located in the heart of Zurich, just a two-minute walk from Oerlikon Station.
• Strong team spirit: You’ll find flat hierarchies and the innovative drive of an ETH spin-off. No matter how complex the challenge may be: You always have dedicated contacts and a team behind you that actively supports you should you ever get stuck.
• Active professional development & tech coaching: We want you to grow. That’s why continuous learning is firmly embedded in our processes. Through structured PR reviews, peer code coaching, and active knowledge sharing within the team, we take our tech skills to the next level every day.
• No on-call duty: With us, you can enjoy the weekend without being on call.
• The usual perks: 5 weeks of vacation, a mobile plan valid throughout Europe, free coffee & snacks.

Send your complete application documents to egli@intelliact.ch

For further information please contact Marco Egli, Tel. 044 315 67 43.